2.0 How to Configure the Cisco UCS Management Components
2.1 Review Requirements
2.1.1 Cisco UCS Server
2.2 Interaction Between Cisco UCS Management Components
2.3 Add a Cisco UCS to the Manager
2.4 Server Connection to the Manager Failed
2.5 Register a UCS AIM Server
2.6 Troubleshoot the AIM Instance Connection
2.6.1 The AIM Instance Status Icon Shows Discovery in Progress
2.6.2 The AIM Instance Status Icon Shows No Polling
2.6.3 The AIM Instance Status Icon Shows Error
2.6.4 The AIM Instance Status Icon Shows Disabled
2.7 Verify the Cisco UCS in the Resources Tree
Product: CA Server Automation
Release: 12.7
OS: All supported Windows Server 2008 and Windows Server 2008 R2
This document describes how a system administrator configures Cisco UCS management components.
This Knowledge Base Article constitutes a portion of the official CA product documentation for this CA product. This Knowledge Base Article is subject to the following notices, terms and conditions.
The following diagram provides an overview of the required actions to configure the management components. The diagram includes corresponding troubleshooting strategies in case of connection problems.
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A Cisco UCS Manager running on the switch provides management functionality for networking, storage, and blades, and also supports virtualization.
CA Server Automation interacts with Cisco UCS to query UCS device information including hardware resource, and health and device statistics. CA Server Automation supports Cisco UCS using a UCS AIM and PMM.
Follow these steps:
Review the following requirements before you start configuring the management components of CA Server Automation:
More information:
Verify the following conditions for Cisco UCS management:
Cisco UCS integration requires the UCS AIM for SystemEDGE to provide SNMP get/set requests for retrieving UCS devices and statistic data and configuring devices. The UCS Platform Management Module (PMM) also queries UCS devices and statistic information and stores the data in the Management DB. Cisco provides an XML API for interaction with the Cisco UCS Manager.
The API allows CA Server Automation to gain access to the hardware, statistics, pools (UUID, MAC, WWPN, WWNN), and the UCS Manager service profiles information.
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The diagram shows the integration components for the Cisco UCS. The communication protocol between the UCS Adapter and Cisco UCS manger is HTTP or HTTPS.
The XML API also provides the ability to configure certain device properties and perform pools and service profile management. Pools and Service Profile Management are one of the use cases that CA Server Automation manages across multiple UCS Managers to detect pool range conflicts.
You can add a Cisco UCS Manager server using the Administration page of the user interface.
Follow these steps:
The Configuration page appears.
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(Add) on the Cisco UCS pane toolbar.The Add Cisco UCS dialog appears.
If the network connection is established successfully, the Server is added to the top right pane with a green status icon.
Note:If the connection fails, the Validation Failed dialog appears. Click Yes, CA Server Automation adds the Server to the list with a red status icon. If you click No, nothing is added.
Symptom:
After I have added a Server connection under Administration, Configuration, the validation of the connection to the Server failed.
Solution:
The following procedures address the most common issues which can cause a connection failure:
To update the Server connection data:
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(Add) or<Please see attached file for image>
(Edit) that is associated with the failed connection.The connection data is updated.
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(Validate) in the upper-right corner to validate the new settings.If the connection to the Server cannot be established, continue with the next procedure.
To verify if the Server system is running and accessible:
nslookup <Server Name>ping <IP Address of Server>
If the Server is not in the DNS, add the Server to the Windows hosts file on the CA Server Automation manager system. Continue with Step 3.
If the Server is in the DNS, continue with Step 4.
ipaddress <Server Name>
Enter the correct IP address and Server name. For example:
192.168.50.50 myServer
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(Validate) in the upper-right corner.If the Server credentials and connection data are correct and you can ping the Server, the connection can still fail. In this case, it is possible that the Server causes the problem. If the connection to the Server cannot be established, continue with the next procedure.
To verify, if the Management Service on the Server system is running properly:
The Services window opens.
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(Validate) in the upper-right corner.CA Server Automation validates the Server connection.
If the connection to the Server fails, verify the validity of the data you gathered according to the requirements for this scenario.
Work with the administrator or support to fix the Server connection problem.
After adding a Cisco UCS component to the CA Server Automation manager, add the AIM instance using the Administration page of the user interface to manage the Cisco UCS environment.
Follow these steps:
The Configuration page appears.
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(Add) on the Cisco UCSs AIM Instances pane toolbar.The Add Cisco UCS AIM Instance appears.
The list of UCS AIM Servers appears.
CA Server Automation populates the UCS Server drop-down list with the UCS AIM Servers listed in the Cisco UCS pane. You can only manage those UCS Servers for which your CA Server Automation manager has a valid connection established.
Note: If the AIM resides on a remote system, CA Server Automation must discover the system first. After the Discovery, the AIM server appears in the drop-down list.
A new AIM instance for the selected Server is registered.
Note: If the instance is not in an error or in a stopped state, CA Server Automation starts to discover the associated environment. When the Discovery process is complete, you can start managing the Cisco UCS environment.
If the AIM Connection is in not-ready status, one of the following status icons appears:
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Discovery in progress<Please see attached file for image>
No polling<Please see attached file for image>
Error<Please see attached file for image>
Warning<Please see attached file for image>
Disabled<Please see attached file for image>
UnknownSee the tooltips for more information about the AIM Instance status. The following troubleshooting sections provide detailed information and procedures to solve the issue.
Symptom:
After I add an AIM instance for a Server under Administration, Configuration, the status icon shows
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(Discovery in progress).Solution:
Wait until the Discovery process of the environment has completed. The discovery duration depends on the amount of managed objects that are related to virtual and physical resources in your environment. You can hover the cursor over the icon to display a tooltip that indicates the number of outstanding discovery requests. When the discovery job finishes, CA Server Automation adds a Server folder to the resources tree. Then you can start managing your environment.
Symptom:
After I add an AIM instance under Administration, Configuration, the status icon shows
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(No polling).Solution:
No specific actions are required for the associated instance. This icon indicates that the CA Server Automation manager does not poll this AIM. The AIM is not the preferred one.
If more than one AIM is configured to manage a particular server, PMM selects one of the AIMs as the current AIM. If you like to use another AIM, you can set the preferred AIM under Administration, Configuration, Provisioning. Click Edit of the server entry and select the preferred AIM. The preferred AIM becomes the current AIM.
Symptom:
After I have added an AIM instance under Administration, Configuration, the status icon shows
<Please see attached file for image>
(Error). Unable to connect to the AIM.Solution:
The following procedures address the most common issues which can cause a connection failure to the AIM:
To verify if the AIM server system is accessible:
ping servername
If the AIM server is not in the DNS, add the AIM server to the Windows hosts file on the CA Server Automation manager system. Continue with Step 3.
If the Server is in the DNS, continue with Step 4.
ipaddress servername
Enter the correct IP address and AIM server name. For example:
192.168.50.51 myAIM
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(Validate) in the upper-right corner of the AIM Server pane.If the error status remains unchanged, continue with the next procedure.
To verify if SystemEDGE is running:
The SystemEDGE Control Panel appears, showing the running state of SystemEDGE.
Wait until the SystemEDGE Control Panel indicates that SystemEDGE is running.
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(Validate) in the upper-right corner.CA Server Automation validates the AIM Server connection.
If the error status remains unchanged, verify the validity of the data you gathered according to the requirements for this scenario.
Symptom:
After CA Server Automation has discovered AIM instances in the network, the status icons of several instances show
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(Disabled). This AIM instance is not managed.This status appears, if CA Server Automation discovers an AIM with the following relationships:
Solution:
To change the status of the AIM instance to ready, do one of the following:
After a successful configuration and discovery, the newly discovered resources are listed in the Resources, Explore pane under the corresponding group.
Follow these steps:
The managed Cisco UCS resources appear.
CA Server Automation is now ready to manage the configured Cisco UCS environment.
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