Error: Failed DD Reference for an Attribute IMSEnvironmentsLink - Policy Server

Products

• CA Directory
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• SITEMINDER

Issue/Introduction

When using the AdminUI (WAM UI) to create SiteMinder domains, the operation fails. The smps.log file and Policy Server trace files record the following errors:

• [LogMessage:ERROR: Failed to get the DD Reference for an Attribute, Attr = CA.SM::Domain.IMSEnvironmentsLink, Vendor = CA, Prod = SM, Class = Domain]
• [LogMessage:ERROR: Failed to set the value for an Attribute, Attr = CA.SM::Domain.IMSEnvironmentsLink, Vendor = CA, Prod = SM, Class = Domain]
• [LogMessage:ERROR: Failed Create Operation]
• [LogMessage:ERROR: Cannot Process the Request.]

 

Environment

• Policy Server 12.8SP5
• Identity Manager 14.5

 

Cause

This issue occurs when the Policy Server is updated with extensions that support Identity Manager, but the necessary Data Definitions (DD) are not imported into the Policy Store. The Policy Server expects to find objects related to Identity Manager (such as Domain.IDMEnvironmentsLink) in the schema but fails the reference check because they are missing.

Resolution

Follow these steps to import the necessary Data Definitions and resolve the reference error:

1. Locate the IdmSmObjects.xdd file within the siteminder_home\xps\dd\ directory.
2. Import the IdmSmObjects.xdd DD Data Definitions into the Policy Store. For detailed instructions, refer to Import Data Definitions into the Policy Store.
3. Restart the Policy Server to apply the changes.

Additional Information

• Environment: This issue typically applies to Policy Server installations extended with Identity Manager. Ensure your Policy Store schema is synchronized with the installed components.
• If the problem persists after importing the definitions, verify that the AdminUI and Policy Server versions are compatible and that all necessary service packs are applied.