Clarity: New / Add Button missing to allow new tabs for a custom portlet page (with tabs) if Personalizable checkbox is not checked


Article ID: 49233


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise



We created a new portlet page with tabs. As a Clarity administrator, I cannot add new tabs unless I select/checkmark the box to allow end-users to 'personalize' the page layout.

Steps to Reproduce:

  1. Log in as an Administrator user

  2. Navigate to Administration > Portlet Pages > Click 'New' button

  3. Create a portlet page with below selection
    Type: Page with tabs

    Personalizable: No (checkbox unchecked)

  4. Click 'Save and Continue' button

  5. Click 'Tabs' tab

Expected Result: The administrator user should see a button to add new tabs to the page layout.
Actual Result: The administrator user does not see a button to add new tabs


Configure the page to allow new tabs to be created while you are configuring the page then remove the option for all the end-users.

  1. On the Portlet Page - General Properties, select/checkmark the 'Personalizable' option and click 'Save' button
  2. Add new tabs and complete the configuration of the page layout
  3. Uncheck the 'Personalizable' option and click 'Save' button

Resolved in Clarity 13.1.0

Keywords: CLARITYKB, CLRT-67453, clarity13resolved, clarity1310resolved.


Component: STUDIO