CA (DLP) DataMinder R14.0 - MS Exchange Server 2010 Integration Agent cannot be uninstalled.

Article Id: 49228

Status: Published

Updated On: 14-02-2018 07:59

Legacy Id: TEC577452

Products:

SINGLE SIGN ON - LEGACY , CA Data Protection (DataMinder) , CA User Activity Reporting

Issue/Introduction:

Description:

Uninstalling CA DLP R14.0 Exchange 2010 integration does not unregister the Exchange Transport Agent. This causes the MS Exchange Transport hub to fail and prevents delivery of mail.

Solution:

The uninstall scripts have been updated with FIX:RO49332 (incorporating Integration_x64_14.0_HF043) to unregister the Exchange Transport Agent.

FIX:RO49332 is available to download from the CA Support Portal (support.ca.com).

Environment:

Release:
Component: DLPAPM