ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Is the Spectrum Service Operations Insight (SOI) connector fault tolerant?

book

Article ID: 49221

calendar_today

Updated On:

Products

CA Spectrum

Issue/Introduction

Does the SOI / Spectrum connector support a fault tolerant Spectrum landscape?

Environment

SOI 4.2 with current cumulative patch

Spectrum connector version 2.0.0.295 or higher

Resolution

Broadcom does offer support for the fault tolerant landscape configuration in spectrum, however

 After a failover, Fault Isolation logic of CA Spectrum can regenerate some of the poll-based alarms.

This behavior causes Connector to regenerate those alerts in CA SOI.

 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/service-operations-insight-connectors/connectors/ca-spectrum-connector-2-0/support-for-spectrum-faut-tolerance.html