Using the CMC to Increase the session timeout in BOXI 3.1 SP3

book

Article ID: 49212

calendar_today

Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

Change the default timeout settings in BO

Solution:

  1. Go to Servers. Right-click Web Intelligence Processing Server.
  2. Select Properties. Change "Idle Connection Timeout" to 45 minutes. Click Save & Close.
  3. Right-click Crystal Reports Processing Server.
  4. Select Properties. Change "Idle Connection Timeout" to 45 minutes. Click Save & Close button.
  5. Right-click Desktop Intelligence Processing Server.
  6. Select Properties. Change "Idle Connection Timeout" to 45 minutes. Click Save & Close button.
  7. Navigate to Home. Click Applications under Manage.
  8. Right-click on Web Intelligence. Select Properties. Change the 'Auto-save time delay' to 2700 seconds. By default, this is 600 seconds.

Keywords: BO, CMC, timeout, ClarityKB

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: