Tomcat fails to start

Article Id: 49171
Status: Published
Updated On: 14-02-2018 07:43
Legacy Id: TEC582826
Products:
EHEALTH - MISC , CA eHealth Performance Management - Data Polling , CA eHealth Performance Management - Usage and Administration , DEVELOPER PROG , REMOTE POLLER
Issue/Introduction:

Description:

Things to check if Tomcat will not start, on an eHealth server

Solution:

Whenever tomcat has issues starting:

  1. Make sure tomcat.exe still exists under %NH_HOME%/web/tomcat/bin
  2. Make sure java is still installed under %NH_HOME%/Jre (make sure it is all there)
  3. Check that java_home = d:/ehealth/jre
  4. Run:

    nhWebUtil -setupTomcat

    This will regenerate the tomcat config files. Restart tomcat afterwards.

    If it doesn't start after this, make sure the NH_DB_CONNECT_STRING var is correct and the dbconnect string is correct in the $NH_HOME/web/tomcat/conf/server.xml has the correct value.
    must match url="jdbc:oracle:thin:@SERVERNAME_EHEALTH"

Environment:

Release:
Component: EHWEB