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Tomcat fails to start

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Article ID: 49171

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Updated On:

Products

CA eHealth

Issue/Introduction

Description:

Things to check if Tomcat will not start, on an eHealth server

Solution:

Whenever tomcat has issues starting:

  1. Make sure tomcat.exe still exists under %NH_HOME%/web/tomcat/bin
  2. Make sure java is still installed under %NH_HOME%/Jre (make sure it is all there)
  3. Check that java_home = d:/ehealth/jre
  4. Run:

    nhWebUtil -setupTomcat

    This will regenerate the tomcat config files. Restart tomcat afterwards.

    If it doesn't start after this, make sure the NH_DB_CONNECT_STRING var is correct and the dbconnect string is correct in the $NH_HOME/web/tomcat/conf/server.xml has the correct value.
    must match url="jdbc:oracle:thin:@SERVERNAME_EHEALTH"

Environment

Release:
Component: EHWEB
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