Tomcat fails to start

Products

• EHEALTH
• CA eHealth

Issue/Introduction

Description:

Things to check if Tomcat will not start, on an eHealth server

Solution:

Whenever tomcat has issues starting:

1. Make sure tomcat.exe still exists under %NH_HOME%/web/tomcat/bin
2. Make sure java is still installed under %NH_HOME%/Jre (make sure it is all there)
3. Check that java_home = d:/ehealth/jre
4. Run:
   
   nhWebUtil -setupTomcat
   
   This will regenerate the tomcat config files. Restart tomcat afterwards.
   
   If it doesn't start after this, make sure the NH_DB_CONNECT_STRING var is correct and the dbconnect string is correct in the $NH_HOME/web/tomcat/conf/server.xml has the correct value.
   must match url="jdbc:oracle:thin:@SERVERNAME_EHEALTH"

Environment

Release:
Component: EHWEB