Output Management DRAS generates an SVC Dump but there are no abends in the DRAS or JES log.

Products

• Output Management Document Viewer

Issue/Introduction

Output Management DRAS generates an SVC dump but there are no abends in the DRAS or JES log.

The SVC Dump showed that the SVC dump was issued by the IBM IEAV process that handles the I/O being passed between Broadcom View and DRAS.

It was an abend SAC7 in IEAVESPN.

Environment

Release:
Component: DRAS

Resolution

Apply APAR/PTF OA49626 ABENDAC7 RSN00090003 FOR SPIN ON FREE TYPE WEB on IBMLINK.