CA Output Management DRAS generates an SVCdump but there are no abends in the DRAS or JES log.

Products

• CA Output Management Document Viewer

Issue/Introduction

CA Output Management DRAS generates an SVCdump but there are no abends in the DRAS or JES log.

Cause

The dump showed that the dump was issued by the IBM IEAV process that handles the I/O being passed between CA View and CA DRAS.

SAC7 in IEAVESPN.

Environment

Release:
Component: DRAS

Resolution

Apply APAR/PTF OA49626 ABENDAC7 RSN00090003 FOR SPIN ON FREE TYPE WEB on IBMLINK.