CA Output Management DRAS generates an SVCdump but there are no abends in the DRAS or JES log.

Article Id: 4916

Status: Published

Updated On: 14-02-2018 08:11

Legacy Id: TEC1294908

Products:

CA Output Management Document Viewer

Issue/Introduction:

CA Output Management DRAS generates an SVCdump but there are no abends in the DRAS or JES log.

Cause:

The dump showed that the dump was issued by the IBM IEAV process that handles the I/O being passed between CA View and CA DRAS.

SAC7 in IEAVESPN.

Environment:

Release:
Component: DRAS

Resolution:

Apply APAR/PTF OA49626 ABENDAC7 RSN00090003 FOR SPIN ON FREE TYPE WEB on IBMLINK.