MCH3601 - Pointer not set for location referenced

Products

• CA CIS
• CA Common Services for z/OS
• CA 90s Services
• CA Database Management Solutions for DB2 for z/OS
• CA Common Product Services Component
• CA Common Services
• CA Datacom/AD
• CA ecoMeter Server Component FOC
• CA Easytrieve Report Generator for Common Services
• CA Infocai Maintenance
• CA IPC
• Unicenter CA-JCLCheck Common Component
• CA Mainframe VM Product Manager
• CA Chorus Software Manager
• CA On Demand Portal
• CA Service Desk Manager - Unified Self Service
• CA PAM Client for Linux for zSeries
• CA Mainframe Connector for Linux on System z
• CA Graphical Management Interface
• CA Web Administrator for Top Secret
• CA CA- Xpertware
• CA Compress Data Compression for MVS
• CA Compress Data Compression for Fujitsu
• CA Unicenter Job Management Option

Issue/Introduction

Description:

I am trying to start the Unicenter Product on an AS/400. I am getting a message when using the CAJMASTART command.
The error message is a MCH3601 - Pointer not set for location referenced.
This gives me a message CAI0102

Solution:

Resolution:

1. caunistop *all
   
   
2. clrlib caunisys (from cacfgopt menu)
   
   
3. clrlib caunitmp (from cacfgopt menu)
   
   
4. caenvload
   
   
5. caoptload
   
   
6. caenvsave
   
   
7. caunistart *all
   
   If this does not correct the problem, call CA Support

Environment

Release: UWSMWL55500-3.1-Network and Systems Management-Job Management Option
Component: