MCH3601 - Pointer not set for location referenced

Article Id: 49148
Status: Published
Updated On: 14-02-2018 07:42
Legacy Id: TEC582848
Products:
CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA Datacom/AD CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu CA Unicenter Job Management Option
Issue/Introduction:

Description:

I am trying to start the Unicenter Product on an AS/400. I am getting a message when using the CAJMASTART command.
The error message is a MCH3601 - Pointer not set for location referenced.
This gives me a message CAI0102

Solution:

Resolution:

  1. caunistop *all

  2. clrlib caunisys (from cacfgopt menu)

  3. clrlib caunitmp (from cacfgopt menu)

  4. caenvload

  5. caoptload

  6. caenvsave

  7. caunistart *all

    If this does not correct the problem, call CA Support

Environment:

Release: UWSMWL55500-3.1-Network and Systems Management-Job Management Option
Component: