Clarity: Create Business Objects Users job - warning messages in BG-NIKU.LOG for users already in BO

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

Description:

The Create Business Objects Users job in Clarity 12.1.x is generating warning messages in the background server log (BG Log) for every user that already exists in Business Objects. This is causing the log to grow very large due to the job scheduling - which needs to be executed anytime a new user is added to Clarity. When the job is executed it will always encounter users who already exist in Business Objects. There is no way to turn this off.

Steps to Reproduce:

1. Login to Clarity 12.1x
2. Execute the 'Create Business Objects Users' job
3. Review the bg-niku.log

Expected Result: Clean bg-niku.log
Actual Result : WARN message for every user that already exists in BO

Example:

WARN 2013-01-05 16:12:40,000 [Dispatch Thread-27 : [email protected]] niku.reporting (none:none:none) Could not commit object 'admin' of type 'User' because another object with the same name already exists under object 'Users'. (FWB 00026)

Solution:

These WARNING messages are only appearing in Clarity v12.1.x.

This is not an issue in Clarity 13.1

Keywords: CLARITYKB, CLRT-63496, clarity13resolved.

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: