Procedure to increase the timeout value for the ITPAM

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Article ID: 49103

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent CA Process Automation Base

Issue/Introduction

To increase the timeout value for the ITPAM, please perform the following steps:

  1. Please edit the <install path>/server/c2o/.config/OasisConfig.properties file in a text editor and locate the following value:

    managementconsole.timeout=30

  2. You may change the value to 120(for example) which look like below to increase the timeout value:

    managementconsole.timeout=120

    This setting is in minutes, so for example, setting this value to 120 would be 2 hours.

  3. Please be sure to restart your ITPAM orchestrator service once this is done.

Note: It is recommend to test this on the DEV machine prior making the changes on the production machine.

Environment

Release: ITPASA99000-3.1-Process Automation-Add On License for-CA Server Automation
Component: