In APM 12.6, select the export search results to CSV. No email is sent.
The Export Service log contains the following message.
'Error detected when sending email notification:
System.Net.Mail.SmtpException: Mailbox unavailable. The server response was:
5.7.1 Client does not have permissions to send as this sender"
On the ITAM application server:
- Stop the CA Asset Portfolio Management Export Service from Services.
- Edit the CA.ExportService.exe.config at Program Files\CA\ITAM\Export Service
- Add the following line in the <appSettings> section of the CA.ExportService.exe.config
<add key="FromAddress" value="[email protected]"/> Note*** Add a valid email address.
Start the CA Asset Portfolio Management Export Service from Services.
Reset IIS on the application server