Clarity: Unable to select a saved filter in a custom portlet if there are more than 30 filters saved for the user's portlet

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Article ID: 49046

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

We found that if we have more than 30 saved filter configurations, we cannot select any saved filter

Steps to Reproduce:

  1. In a user-defined, grid portlet create and save more than 30 filters
  2. Try to select one of the saved filters to generate results for that filtered view

Expected Result: The filter drop down appears and you can choose a filter (perhaps the filters paginate if there are more that can fit on a page)
Actual Result: No saved filters appear, unable to select a filter

Solution:

Workaround:
Go to Full Screen view to get more page real estate - this will allow the list to show more items.
Reduce the number of saved filters to be less than 30.

Status/Resolution:
Resolved in Clarity 13.3

Keywords: CLARITYKB, CLRT-70457, odf, clarity13resolved, clarity133resolved

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: