Forgotten User ID - TEWS XML sample

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Article ID: 49036

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Updated On:

Products

DIRECTORY CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On SECURITY MISC CODES SINGLE SIGN ON - LEGACY CA Data Protection (DataMinder) CA User Activity Reporting

Issue/Introduction

Description:

Identity Manager does not have an out of the box TEWS request sample for Forgotten User ID task. Attached is a document that walks you through the 3 step process to recover the User ID when using TEWS.

Solution:

Forgotten User ID will need a three step process in order to recover the User ID.

Step 1 - The request will send the user's email and retrieve their security questions.

Step 2 - The request will provide answers to the security questions and retrieve the OID.

Step 3 - The request will provide the OID (received in response 2) to retrieve the actual User ID of the user.

Please note that each subsequent request needs to use the Transaction ID received by its former response in order to continue the session of that same overall task.

Environment

Release:
Component: IDMGR

Attachments

1558535028034TEC583892.zip get_app