After upgrading to eHealth 6.2.2, no data are being imported from the Remote Poller(s) sites.
There is no error showing up during or after the upgrade and the Remote Pollers seems to be working fine.
However the system.log has the following communication error messages:
Warning nhiRpImport Pgm nhiRpImport:
Unable to establish ftp connection with host 'nnnnn' - check host name,
login, and password.
eHealth 6.2.2 introduces a new version of the Import Poller process (nhiRpImport) which requires an update to the OpenSSH configuration of the Windows' Remote Pollers in the eHealth Remote Poller environment.
This requires a Registry change for the openSSH software (Cygwin) to allow proper communication with the remote sites using Secure FTP.
The steps to be followed are those outlined in the eHealth 6.3.1 Remote Poller User Guide.
From eHealth 6.3.1 Remote Poller User Guide on page 20:
Configure a Windows Remote Site for OpenSSH Secure FTP
Use this procedure to set specific values needed for interaction with CA eHealth and to create a pointer from the SSH installation to CA eHealth.
To configure a Windows remote site for OpenSSH Secure FTP
Additional Configuration for OpenSSH v3.8p1
To complete the OpenSSH v3.8p1 configuration