Do we purchase CA Process Automation, (formally IT PAM), separately to use with CA Service Desk Manager?
Article Id:
48994
Status:
Published
Updated On:
14-02-2018 07:42
Legacy Id:
TEC585211
Products:
CA IT Asset Manager
CA Software Asset Manager (CA SAM)
ASSET PORTFOLIO MGMT- SERVER
CA IT PROCESS AUTOMATION MANAGER
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
CA Workload Automation AE - Business Agents (AutoSys)
CA Workload Automation AE - Scheduler (AutoSys)
CA Workload Automation Agent
CA Process Automation Base
Issue/Introduction:
Description:
To use CA Process Automation with CA Service Desk Manager do we need to purchase a separate license?
Solution:
No, CA Process Automation license comes with the CA Service Desk Manager license.
Environment:
Release: SWAMFC059000-12.7-Software Asset Manager-Flow Control
Component: