Do we purchase CA Process Automation, (formally IT PAM), separately to use with CA Service Desk Manager?
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Do we purchase CA Process Automation, (formally IT PAM), separately to use with CA Service Desk Manager?

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Article ID: 48994

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Updated On:

Products

CA IT Asset Manager ASSET PORTFOLIO MGMT- SERVER CA Service Desk Manager CA Service Management - Service Desk Manager CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Process Automation Base

Issue/Introduction

To use CA Process Automation with CA Service Desk Manager do we need to purchase a separate license?

Environment

Release: 12.6 or higher
Component:  CA Service Desk Manager

Resolution

No, CA Process Automation license comes with the CA Service Desk Manager license.

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