After finishing CA Business Intelligence Server installation, it has to be configured through the option below:
> CA Business Intelligence Configuration for CA Service Desk Manager
> (Configure CA Business Intelligence on the computer where it was installed)
It does not finish because of the following error message:
<Please see attached file for image>
<Please see attached file for image>
We have seen that the CABI media (CABI_DVD10110543M) was copied to a long path, making use of sub folders structure containing spaces and accents
E.g.:
c:\atualização 14.1\CABI\CABI_DVD10110543M.iso
In order to avoid such problems when configuring CABI, you should create a short folder structure, as follows:
c:\installers141\CABI_DVD10110543M.iso
After doing it, the CABI configuration should complete with success.