hexecp command on Win 2008 agent, getting " Access denied error".

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Article ID: 48983

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Products

CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

Description:

Using SCMR12.1 hexecp command line to run certain processes on a remote SCM agent machine, on Win2008 specifically, user observes Access Denied error.
This happens although the User (-usr) specified belongs to the Administrator group and the same user could run the same process if logged into the remoteagent machine physically.
Moreover, if the hexecp command uses "-usr Administrator" parameter then the command can be executed successfully.

Solution:

The problem is resolved by disabling window security policy: "Admin approval Mode for the Built in Administrator Enabled" and running the SCM multi user agent as "local system account".

Environment

Release: SCMNCR99000-12.1-Harvest-Software Change Manager-Named User-Competitive Replacem
Component: