DB002765 C-7M2405: Fatal error returned from IDMSSORT message occurs for REORG or MAINTAIN INDEX jobs?

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Article ID: 48957

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Updated On:

Products

CA IDMS CA IDMS - Database CA IDMS - ADS

Issue/Introduction

Description:

MAINTAIN index or REORG jobs fail with DB002765 C-7M2405: Fatal error returned from IDMSSORT Function=SORT RC=16. Additional IDMS messages include:

DC208001 IDMS job abending with abend code D002

DC208001 #ABEND from Module RHDCWTL at Location 019E5D08 Offset 001830

If using the SYNCSORT utility, the following messages may ensue:

WER234A DIAG= 08484006 06060006 00000000 00000000 010F8600

WER400A CRITICAL ERROR, SORT TERMINATED

WER215A SORTWK OUT OF SEQ. CHECK FILE OVERLAP

On the other hand, if using the DFSORT utility

SYSTEM COMPLETION CODE=0C4 REASON CODE=00000011

AN S0C4 ABEND WAS ISSUED BY DFSORT, ANOTHER PROGRAM OR AN EXIT (PHASE S 2)

Solution:

During a SORT step of either REORG or MAINTAIN INDEX, IDMSSORT fails with:

DB002765 C-7M2405: Fatal error returned from IDMSSORT Function=SORT RC=16.

This error message can occur for any SORT utility (CA SORT/SYNCSORT/DFSORT), there are other messages following the DB002765 giving more information.

Typically the problem is insufficient Sortwork space or a storage problem.

Increase either the number of Sortwork file DD statements in the REORG/MAINTAIN INDEX JCL, and/or the allocation of Space (REGION size).

For Z/VSE, increase the partition size.

Lastly, verify these 17.0 or 18.0 SORT PTFs are applied:

IDMS 18.0 Sort PTFs:

RI47284 Title: DB/REORG SORT MESSAGES ARE SHOWN IN SYSOUT FILE

RO36603 BATCH PROGRAM REPORTED AS 'SYNCSORT'

IDMS 17.0 Sort PTFs:

RO37142 Title: SYNCSORT REPORTED AS PROGRAM/TASK NAME IN STATISTICS

RO37123 NEW SYSIDMS PARM FOR VSE TO VARY NUMBER OF SORTWK FILES

RO37064 SYNCSORT REPORTED AS PROGRAM/TASK NAME IN STATISTICS

RO29432 S0C4 DURING SORT CALLED FROM IDMS

RO26640 PARTIAL OVERLAY OF SORT PARAMETER USING OPT00200

RO22154 PROCESS PARAMETER LOGIC OUT OF SEQUENCE NESTED USE

RO21005 RELEASE 17.0 VERSION OF QS56063

RO17569 PROGRAM CHECK ERROR HANDLING USING ZIIP

RO15158 POSSIBLE PROBLEMS WITH VARCHAR INDEX KEYS.

RI12747 NEW PRECOMPILER MESSAGE DML084

RO12493 MULTIPLE ABENDS IN REORG PROCESSING OVERFLOW RECORDS

RO11385 INCREASE THE NUMBER OF DIGITS ON THE SIZE= PARM.

Environment

Release:
Component: IDMS