An error shows when starting the SpectroSERVER noting that the Spectrum database was not gracefully closed.

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Article ID: 48916

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Updated On:

Products

CA Spectrum

Issue/Introduction

The following error is seen when an attempt is made to start a SpectroSERVER:

"ERROR: This application has been started using a Spectrum database which was not gracefully closed.
The application will now shut down to allow you to load and initialize a previously-saved good database."

Cause

The SpectroSERVER will not start if it was not shutdown gracefully. For example, if the SpectroSERVER crashed or the SpectroSERVER process was killed. Un ungraceful shutdown can cause database corruption.

 

Environment

Release: Any
Component: SPCCSS - SpectroSERVER Core

Resolution

The appropriate course of action is to restore to a last known good backup. This can be done by opening the Spectrum Control Panel and selecting the Restore Database button. When it asks you to initialize the database, select yes, then select a SSdb save file to restore. Once complete, start the SpectroSERVER as normal.