How to remove delete a router completely, dealing with licensing and discovery issues.

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Article ID: 48856

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APPLICATION DELIVERY ANALYSIS SUPERAGENT CA Infrastructure Performance

Issue/Introduction

On the RA Console:

  • Stop the NetQoS Reporter/Analyzer Pump Service
  • Delete the router within the RA Console remove via Administration > Physical & Virtual
  • Run the following from the command prompt:
    mysql -P 3308 reporter
    delete from agent_definitions_deleted where routeraddress=inet_aton('<router IP address>');

On the Harvester server:

  • Stop the following services:
    NetQoS Harvester
    NetQoS Reaper

  • From a command prompt:

    mysql -P3308 harvester
    delete from routers where router=inet_aton('< router IP address>');
    delete from interfaces where router=inet_aton('<router IP address>');

  • Restart Harvester services

  • Restart the NetQoS Reporter/Analyzer Pump Service on the RA Master Console.

Note: The device will be discovered in about 5 minutes, if you enable an interface than it will take about 15 minutes for that to show as licensed on the next pump cycle.

Environment

Release: RAIB1H99000-9.1-Network Flow Analysis-Interface Bundle-Hardware
Component: