Outages Missing from OneClick

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Article ID: 48848

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Updated On:

Products

CA Spectrum

Issue/Introduction

Description:

Outages that should be shown in the OneClick Service Manager view are missing.

Solution:

The sm_resourcecauses table on the OneClick Reporting Database could be corrupt.

Such a corruption can be solved by running a mysqlcheck. For further details about mysqlcheck see TEC516844.

Environment

Release: SPPREM05900-9.2-Spectrum-Infrastructure Manager-Premium Suite
Component: