Clarity: Audit trail shows no value for parameterized lookup

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Article ID: 48830

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Description:

Audit trail is blank for old and new values populated for dependent lookups

Steps to Reproduce:

  1. Create a static "lookup_01" with a list of static values,
  2. Using NSQL create a dynamic lookup "lookup_02" so that the selection of the value is driven by the selection of the first lookup "lookup_01"
  3. Create 2 new attributes "Field One" and "Field Two" for an object, such as the Project object
  4. Use lookup "lookup_01" for "Field One", and "lookup_02" for "Field Two"
  5. For attribute "Field Two", create mapping to "Field One" under 'Lookup Paremeter Mappings" on its Object Attribute properties page
  6. In the object's Audit Trail page, add "Field Two" for audit upon Update
  7. Open an instance of the object, for example, a project, and navigate to a view where "Field One" and "Field Two" are configured
  8. Select a value for "Field One", then select a value for "Field Two", Save
  9. Select a different value for "Field Two", Save
  10. Examine the entries on Audit Trail tab for "Field Two"

Expected Result: There is a row for Attribute Name of "Field Two", Operation is "Update", both Old Value and New Value are shown with the values chosen from step 7 and 8
Actual Result: There is a row for Attribute Name of "Field Two", Operation is "Update", both Old Value and New Value are blank

Solution:

WORKAROUND:
None.

STATUS/RESOLUTION:
CLRT-69366 : No plans to fix.
For more details please review the Customer Reported Defect Resolution Policy for Clarity.

Environment

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component:

Attachments

1558534974512TEC595088.zip get_app