IBM WebSphere PMI Time metrics stop reporting in APM Investigator

book

Article ID: 48808

calendar_today

Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

Description:

Over time, IBM Websphere PMI Time Metrics may stop reporting. The problem affects all of the Time metrics under PMI. The particular ones effected are:

 	
 	-connectionPoolModule --> JDBCtime, UseTime, WaitTime     
 	-j2cModule ---> UseTime, WaitTime  	
 	-threadPoolModule ---> ActiveTime  	
 	-servletsessionsModule --> LifeTime  	
 	-bean ->MethodResponseTime 

All other enabled PMI metrics are reporting as expected. The metrics will come back as soon as you restart the JVM. However, the metrics do not begin reporting data when activity is put through the server including database activity which would trigger the connection pool module.

Solution:

add

introscope.agent.metricAging.metricExclude.ignore.1=*Time

to the agent profile and restart the application.

Environment

Release:
Component: APMAGT