Description:
We created a custom object which has four attachment attributes. When we update one attachment attribute using XML Open Gateway (XOG) write action, it is deleting the documents from all remaining attachment attributes in that object instance.
Steps to Reproduce:
Expected Result: Only the specific attachment attribute should be updated
Actual Result: Files have been removed from all user-defined attachment attributes
Solution:
WORKAROUND:
Use application interface to update selected attachment attribute values instead of using XOG write action.
STATUS/RESOLUTION:
Resolved in Clarity 12.1.3 Generic Patch. Reference TEC570813
Keywords: CLARITYKB, CLRT-67714, clarity12resolved, clarity1213resolved, clarity13resolved, clarity132resolved