Clarity: LDAP authentication fails for users with multiple uid attributes

book

Article ID: 48771

calendar_today

Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL CA Identity Manager CA Identity Governance CA Identity Portal Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Description:

LDAP authentication fails for users with multiple uid attributes

Same user with two uids was able to login in 12.0.6 and after upgrade to both 12.1.1 and 12.1.2 cannot login any more.

Steps to Reproduce:

  1. Sync the users from LDAP (make sure that useraccount have more than one uid)

  2. Login clarity with the fetched user

Expected Result: User is able to login to clarity

Actual Result: Unable to login to clarity

Solution:

WORKAROUND:

None.

STATUS/RESOLUTION:

Resolved in Clarity 12.1.3 Generic Patch. Reference TEC570813

Keywords: CLARITYKB, CLRT-69250, clarity12resolved, clarity1213resolved, clarity13open

Environment

Release: ESPCLA99000-12.1-Clarity-Extended Support Plus
Component: