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IM 12.6.4 with IE11 on Windows 10. User clicks on task is returned to login screen.


Article ID: 4877


Updated On:


CA Identity Manager CA Identity Governance CA Identity Portal CA Risk Analytics CA Secure Cloud SaaS - Arcot A-OK (WebFort) CLOUDMINDER ADVANCED AUTHENTICATION CA Secure Cloud SaaS - Advanced Authentication CA Secure Cloud SaaS - Identity Management CA Secure Cloud SaaS - Single Sign On


IM 12.6.4 with IE11 on Windows 10.

When a user clicks on any task in the left pane, they are returned to login screen.

This does not happen with Firefox or Chrome on the same machine.


Release: CAIDMB99000-12.6.4-Identity Manager-B to B


 Uncheck "Empty temporary internet files folder when browser is closed" in advanced settings on IE11.