Cannot create new jobs in WCC Quick Edit tab.

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Article ID: 4869

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction

When trying to create a new job in WCC by pressing the 'Create' button in the Quick Edit tab, instead of getting a list of available object types, the following error is generated:

Error: E180011 Login failed using: User=ejmcommander Password=<hidden>.

Cause

The problem is caused by invalid user being specified in the WCC Credentials tab. Only the following user was present in the Credentials tab:

_MONITOR_:[email protected]

Environment

WCC 11.3.x, 11.4, UNIX/Linux/Windows

Resolution

Add a valid user/password without the '_MONITOR_' prefix to the WCC Credentials tab for the affected WAAE server. For example:

[email protected]

The above user needs to be present in the autosys_secure [email protected] setting.

After adding and validating the user, the E180011 error should no longer be generated when trying to create a job in the WCC Quick Edit tab. 

 

 

 

Additional Information

See also technical documents TEC1809413 and TEC1909323.