Antivirus rules/restrictions for CA WA System Agent on Windows?

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

Does the CA Workload Automation System Agent on Windows have any rules or restrictions for an antivirus software running on the same system?

 

Environment

Component: CA Workload Automation System Agent

Release: v11.5+

 

Resolution

Broadcom cannot and does not document rules or restrictions for an Antivirus software running on the same system as our software. However, scanning the agent's files (in particular, located in the 'database' subdirectory) might cause the agent's occasional slowdown. Therefore, it is recommended refrain from antivirus checking upon the agent's installation.