Duplicate or tardy metric value reported

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Article ID: 48626

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

Description:

The EMService.log contain many messages "Duplicate or tardy metric value reported", for example:-

SuperDomain|*******|WebSphere|**********/**********Cluster_*******Node01|WebSphereMQ|Connector|mqseries_tst|mqsnttst|Queues|SERVICES.RESPONSE|Get:Concurrent Invocations (time=87239764/last closed timeslice=87239764); ignoring.

SuperDomain|*******|WebSphere|**********/**********Cluster_*******Node01|WebSphereMQ|Connector|mqseries_tst|*CA|Operations|Close:Concurrent Invocations (time=87298547/last closed timeslice=87298547); ignoring

The messages are reported against only those agents enabling the MQ metrics, and all such MQ metrics are aggregated ones (calculated inside of the MQAgent).

 



Environment

All supported releases

Resolution

Workaround:

Add this additional parameter to the EM properties file:

log4j.logger.Manager.Agent=ERROR

(the ERROR setting will prevent WARNING messages from appearing)

OR  restart the EM for temporary removal

Additional Information

Causes of this error can be found in  https://comm.support.ca.com/kb/seeing-a-warn-message-about-a-duplicate-or-tardy-metric-what-does-this-mean/kb000011511