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Topology view of Network Device (Relationship Viewer portlet) on USM shows incorrect alarm status
Article ID: 4857
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
NIMSOFT PROBES
Issue/Introduction
Topology view of Network Device (Relationship Viewer portlet) on USM shows incorrect alarm status
Example
Network devices on topology view show critical status but when you click "Show Alarms" button, find nothing on USM page and the USM shows clear status of devices.
Environment
UIM 8.4 and later
Resolution
This issue is fixed on nas 8.43 and later.
You will also need to add the key "add_dev_id_to_alarm_close = yes" to the nas.cfg "setup" section.
You will also need to add the key "add_dev_id_to_alarm_close = yes" to the nas.cfg "setup" section.
Feedback
Yes
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