Topology view of Network Device (Relationship Viewer portlet) on USM shows incorrect alarm status

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Article ID: 4857

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Topology view of Network Device (Relationship Viewer portlet) on USM shows incorrect alarm status

Example

Network devices on topology view show critical status but when you click "Show Alarms" button, find nothing on USM page and the USM shows clear status of devices.

Environment

UIM 8.4 and later

Resolution

This issue is fixed on nas 8.43 and later.

You will also need to add the key "add_dev_id_to_alarm_close = yes" to the nas.cfg "setup" section.