TrapEXPLODER Service not working

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EHEALTH CA eHealth

QCHCLCWAP0045000ErrorCA TrapEXPLODERApplication

release: 6.3.3 OS: windows 2012 Distributed Setup :4 Backend Pollers 1 RFE

•Open regedit and go to HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node/CA/CA TrapEXPLODER

•Create a new String Value key named TrapPort with a value of 1162

•Exit regedit, then stop and restart the TrapEXPLODERxx service

•Confirm that port 1162 is listening for trapexploder

netstat -an | grep 1162

thumb_up Yes

thumb_down No