Character '!' is Invalid in Launch URL

Products

• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager (PAM)

Issue/Introduction

When creating a new TCP/UDP Service in CA Privileged Access Management (CA PAM) as in screendump below, you try to enter a value in Launch URL field in Web Portal that contains a special character "!", for example:

https://<Local IP>:<First Port>/application/#!/logon

The ! is an invalid character in the Launch URL.

Environment

CA Privileged Access Management 2.6.x, 2.7.x, 2.8.x,3.x, 4.x

Cause

This is a coding issue with current releases of CA PAM where the special character "!" is not recognized by the product.

Resolution

This error can be avoided by using URL encoded characters, %21 for “!”, like https://<Local IP>:<First Port>/application/#%21/logon

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Lately SE created a fix for this problem

Changes were made to allow exclamation points in launch URL.

4.1.2 
4.0.5 
4.2 

All this versions contain the new fix.

Additional Information

There is a current Idea in CA PAM Community website to add ! on code so that it can be recognized by PAM. Please visit the Community link below and vote up the Idea if you think that this feature is useful.

https://communities.ca.com/ideas/235733157