Upgrade finished with errors and tomcat does not work.
"Unsupported upgrade path" error seen in the post install log. The tomcat custom script fails with the following error:
All versions
The .install_history file has unsupported entries which broke the upgrade.
22.2.7.0.26 06/05/2023 11:03,tomct_cus|22.2.11.0.10 09/11/2023 10:26,tomct_cus|,SUCCESS
23.3.5.0.19 02/13/2024 20:41,,FAILURE
23.3.5.0.19 02/13/2024 21:04,,FAILURE
23.3.5.0.19 02/13/2024 22:07,,FAILURE
23.3.5.0.19 02/13/2024 23:21,,FAILURE
another older version of a problematic
9.2.0.0.327 02/09/2011 13:27,tomct_cus|,SUCCESS
9.2.0.03.14 02/09/2011 13:45,tomct_cus|,SUCCESS
9.2.0.04.24 05/23/2011 15:02,tomct_cus|,SUCCESS
9.2.1.05.104 09/26/2011 13:15,tomct_cus|,SUCCESS
9.2.1.6.78 05/17/2012 15:43,tomct_cus|,SUCCESS
9.2.2.8.201 09/26/2012 15:25,tomct_cus|,SUCCESS
9.2.3.10.159 03/27/2013 13:43,tomct_cus|,SUCCESS
9.2.3.11.123 05/10/2013 07:14,tomct_cus|,FAILURE
9.2.3.11.123 05/10/2013 08:04,tomct_cus|,SUCCESS
tomct_cus| 9.3.0.0.304 10/07/2013 11:33,tomct_cus|,SUCCESS
9.3.0.1.82 02/26/2014 11:45,,FAILURE
9.3.0.1.82 02/26/2014 13:57,,FAILURE
9.3.0.1.82 02/26/2014 19:50,,FAILURE
Edit the file to match the other entries for previous successful installs. For the first example above we edited as follows.
22.2.7.0.26 06/05/2023 11:03,tomct_cus|,SUCCESS
22.2.11.0.10 09/11/2023 10:26,tomct_cus|,SUCCESS
Make sure the permission and ownership are correct for the file. Here the install owner is spectrum.
-rw-rw---- 1 spectrum spectrum 144 Sep 13 17:12 .install_history
Re-run the installer and the issue will be resolved.
the second example involved simply removing the extra tomct_cus| at the beginning, making it the same format as the other lines in the .install_history file.
9.2.0.0.327 02/09/2011 13:27,tomct_cus|,SUCCESS
9.2.0.03.14 02/09/2011 13:45,tomct_cus|,SUCCESS
9.2.0.04.24 05/23/2011 15:02,tomct_cus|,SUCCESS
9.2.1.05.104 09/26/2011 13:15,tomct_cus|,SUCCESS
9.2.1.6.78 05/17/2012 15:43,tomct_cus|,SUCCESS
9.2.2.8.201 09/26/2012 15:25,tomct_cus|,SUCCESS
9.2.3.10.159 03/27/2013 13:43,tomct_cus|,SUCCESS
9.2.3.11.123 05/10/2013 07:14,tomct_cus|,FAILURE
9.2.3.11.123 05/10/2013 08:04,tomct_cus|,SUCCESS
9.3.0.0.304 10/07/2013 11:33,tomct_cus|,SUCCESS
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