Automatic Password Reset Results in Exception

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

Description:

Automatic Password reset results in a "javax.transaction.HeuristicMixedException" exception while resetting passwords.

Solution:

Do the following:

1. Navigate to the following directory: /JBOSS_HOME/server/default/deploy/jms
   
   
2. Open the jms-ds.xml and tibco-jms-ds.xml for editing.
   
   
3. Add the xml tag entries <track-connection-by-tx></track-connection-by-tx> in <tx-connection-factory> in both files.
   
   For example:
   
   

    .<tx-connection-factory>....................................<track-connection-by-tx></track-connection-by-tx>.......................................</tx-connection-factory>

   
   
   
4. Restart the JBoss service.

Environment

Release: ACP1M005900-12.7-Privileged Identity Manager
Component: