Customer received message 'DMSEXI240E Alternate exec processor "EAGRTPRC" not found' when trying to run the Linux agent.

Products

• SOLVE:Operations Automation
• SOLVE:Access Session Management
• SOLVE:FTS
• SOLVE

Issue/Introduction

Customer receives the following message when trying to run the VM agent.

 

DMSEXI240E Alternate exec processor "EAGRTPRC" not found

 

   11 *-* EXEC "$UTVM002" ipaddr port                        +++ RC(-3) +++                                       4 *-* "EXEC CAVLRUNA"                                    +++ RC(-3) +++                      

 

 

Environment

Release:
Component: LINXCN

Resolution

You will need to install one of the two libraries for REXX mentioned in the 'CA Common Services for z/OS Install Guide Release 14.1.00' - chapter 'Component Installation Requirements'.

 

Your z/VM system must satisfy the following requirements:

• The system has a currently supported version of z/VM.
  
  
• The system has at least one of the following libraries for REXX:
  
  
  • Library for REXX on zSeries (5695-014)
    
    
  • Alternate Library for REXX on zSeries Version 1.4.0 for use with z/VM

 

Note: If you do not have the Library for REXX, you can acquire the Alternate Library from IBM