Unable to discover server in VAIM.

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Article ID: 4809

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Updated On:

Products

CA Server Automation CA Virtual Assurance for IM

Issue/Introduction

User cannot do a ping discover for a device within VAIM, but the device responds correctly to ping and nslookup commands from VAIM Server.

Environment

Release: SEAUBC99000-12.7-Server Automation-Base Configuration
Component:

Resolution

Make sure both NDG Server Services are started:

  • CA Network Discovery Gateway
  • CA Network Discovery Server