Unable to discover server in VAIM.

Article Id: 4809
Status: Published
Updated On: 14-02-2018 08:19
Legacy Id: TEC1812425
Products:
CA Server Automation , CA Virtual Assurance for IM , CA Virtual Assurance for IM
Issue/Introduction:

User cannot do a ping discover for a device within VAIM, but the device responds correctly to ping and nslookup commands from VAIM Server.

Environment:

Release: SEAUBC99000-12.7-Server Automation-Base Configuration
Component:

Resolution:

Make sure both NDG Server Services are started:

  • CA Network Discovery Gateway
  • CA Network Discovery Server