How to eliminate attachment related error when running Bulk Loader Client

Products

• CA Directory
• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On
• CA Security Command Center
• CA Data Protection (DataMinder)
• CA User Activity Reporting

Issue/Introduction

When running the bulk loader client, the following error appears:

"Unable to find required classes (javax.activation.DataHandler and javax.mail.internet.MimeMultipart). Attachment support is disabled."

 

Resolution

Please follow these steps to eliminate the attachment-related error.

Below is the solution to include required jars so error no longer appears.

1. Copy the mail.jar file from
   
   ..\CA\Identity Manager\IAM Suite\Identity Manager\tools\Workpoint\lib
   To
   ..\CA\Identity Manager\Bulk Loader\lib
   
   
2. Edit the Bulk Loader file "imbulkloadclient.bat" to adjust classpath (the -cp parameter) to include the new jar file - so should look like
   
   ".;..\conf;..\lib\mail.jar;..\lib\imbulkloadclient.jar"
   
   
   Next time launching the bulk loader client, the attachment message no longer appears