UNABLE TO LOGIN EEM

Products

• CA Directory
• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Service Desk Manager
• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• CA Process Automation Base

Issue/Introduction

Getting error "EE_NOTALLOWED operation not allowed" when trying to logon into EEM with correct credentials, Application: WCC0002, User Name: <EiamAdmin>, Password: <Password>

Environment

Release: ETRIA199000-8.3-Embedded Entitlements Manager
Component:

Resolution

There was no more space on the drive where WCC was installed and this was the cause of the problem.