Failed to load control 'ImageList' from MSCOMCTL.OCX.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Error:

Failed to load control 'ImageList' from MSCOMCTL.OCX. Your version of MSCOMCTL.OCX may be outdated. Make sure you are using the version of the control that was provided with your application.
If you receive this message when attempting to open a probe in the Infrastructure Manager it can be due to a few reasons.

 

Environment

Release:
Component: CAUIM

Resolution

1. A security update to Windows has removed a reference to MSCOMCTL.OCX.
 

There are two commands in the link below, one for 32 bit and one for 64 bit that can be run to resolve the issue.

https://support.microsoft.com/en-us/kb/2687441

2. You are using Windows 8 to run IM which is NOT currently supported (at the time of this writing, 3/18/2015).

3. The machine running IM has a lower color depth than allowed for the use of IM.
 

You can follow the link below to resolve the issue:

https://support.microsoft.com/en-us/kb/818616