UMP is not loading
Article ID: 4781
Updated On:
Products
DX Infrastructure Management
NIMSOFT PROBES
Issue/Introduction
Wasp is Active and running but UMP is not loading. Getting the below error message in portal.log.
03 Nov 2016 15:53:47,907 ERROR [DataFactoryException:116] com.microsoft.sqlserver.jdbc.SQLServerException: The connection is closed.
Cause
Max Perm size is running out of memory and not necessarily the main memory.
Environment
UIM 8.47
wasp 8.47
Resolution
Follow the below step:-
1. Deactivate the wasp probe
2. Open the wasp.cfg and increase the value for max_perm_size to 1024 and save the file
3. Activate the wasp probe
Additional Information
https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/wasp-web-application-server-probe
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