Administrator level permissions are required to create custom fields.
- Click on Setup.
- Go to Workspaces & Projects
- Select the workspace.
- Click on Projects link on the left side, then select the intended project.
- Go to Fields link on the left.
- Select your Work Item Type.
- Create a new custom field.
- After the Field is saved it appears on the list of visible fields.
- Hard refresh your browser tab to pick up the change.
- Click on Workspace link to see if it appears on the workspace level.
- The field is not visible on the Workspace level.
- Create a story or other work item type in the project, the field is available.
NOTE: If you want to use the custom field for mapping of custom states to ex. schedule state on a Kanban app, the field type must be a 'Drop Down'. Multivalue fields will not work for Kanban board mapping.