The CA Endevor EINE Server is terminating with a NAT0082 fatal NATURAL error

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Article ID: 4774

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Updated On:

Products

CA Endevor Software Change Manager (SCM) CA Endevor Software Change Manager - Natural Integration (SCM) CA Endevor Software Change Manager - ECLIPSE Plugin (SCM) CA Endevor Software Change Manager - Enterprise Workbench (SCM)

Issue/Introduction

When attempting to start up the CA Endevor Integration for the Natural Environment interface (EINE) SERVER started task, it is getting the following fatal Natural error in module SERVER:

*** EINE BATCH process encountered fatal NATURAL error              

    Error in module: SERVER   ; Line nbr:  1440 ; Error nbr:    82  

Cause

A NAT0082 error is a Not Found error.   The EINE SERVER module is attempting to CALL one of the Software AG USR routines - USR3013N, and not finding the routine.

Environment

All supported versions of CA Endevor Integration for the Natural Environment (EINE)

Resolution

Copy the following Software AG USRxxxxN user exits from the FNAT SYSEXT library to the appropriate System library in the FUSER file: 
USR0050N 
USR0210N 
USR0320N 
USR0420N 
USR1033N
USR1043N 
USR1051N 
USR1054N 
USR1055N 
USR1056N
USR1057N 
USR2004N 
USR2014N 
USR2018N 
USR2019N
USR2027N 
USR3013N

Additional Information

Go to the CA Documentation site ---   https://docops.ca.com 

•  Logon using your email address and CA Support Online password

•  In the Select Product drop down box, search for Endevor and select the appropriate version

•  In the Table of Contents on the right, go to :

+ Installing

+ CA Endevor Integration for Natural Environment

>> How to Install the Software

>> Install User Exits