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The CA Endevor EINE Server is terminating with a NAT0082 fatal NATURAL error

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Article ID: 4774

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Updated On:

Products

Endevor Software Change Manager (SCM) Endevor Software Change Manager - Natural Integration (SCM) Endevor Software Change Manager - ECLIPSE Plugin (SCM) Endevor Software Change Manager - Enterprise Workbench (SCM)

Issue/Introduction

When attempting to start up the CA Endevor Integration for the Natural Environment interface (EINE) SERVER started task, it is getting the following fatal Natural error in module SERVER:

*** EINE BATCH process encountered fatal NATURAL error              

    Error in module: SERVER   ; Line nbr:  1440 ; Error nbr:    82  

Environment

All supported versions of CA Endevor Integration for the Natural Environment (EINE)

Cause

A NAT0082 error is a Not Found error.   The EINE SERVER module is attempting to CALL one of the Software AG USR routines - USR3013N, and not finding the routine.

Resolution

Copy the following Software AG USRxxxxN user exits from the FNAT SYSEXT library to the appropriate System library in the FUSER file: 
USR0050N 
USR0210N 
USR0320N 
USR0420N 
USR1033N
USR1043N 
USR1051N 
USR1054N 
USR1055N 
USR1056N
USR1057N 
USR2004N 
USR2014N 
USR2018N 
USR2019N
USR2027N 
USR3013N

Additional Information

Go to the CA Documentation site ---   https://docops.ca.com 

•  Logon using your email address and CA Support Online password

•  In the Select Product drop down box, search for Endevor and select the appropriate version

•  In the Table of Contents on the right, go to :

+ Installing

+ CA Endevor Integration for Natural Environment

>> How to Install the Software

>> Install User Exits