Web Viewer 12.1 CEE3501S libjvm.so not found bringing up Tomcat

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Article ID: 4749

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Updated On:

Products

CA Output Management Document Viewer CA Output Management Web Viewer

Issue/Introduction

When tyring to run Tomcat as a started task, it starts and stops with error :

CEE3501S The module libjvm.so not found 

The batch job ran the same proc with no errors. 

 

 

Environment

Apache Tomcat
CA ACF2
Web Viewer 12.1
 

Resolution

There can be multiple causes for this error.
1) Please use our tested Sample JCL for Running a Bundled Tomcat Server as a Mainframe Started Task in our CA Output Management Online Documentation

Remove: 
CLASSPATH="$CLASSPATH":"${JAVA_HOME}/lib/security.jar"  and add: 
CLASSPATH="$CLASSPATH":"${TOMCAT_HOME}/bin/tomcat-juli.jar" 


The CAVIEWTC LOGONID did not have access to the profiles in the ACF2 FSACCESS Resource class. Once the access was granted, the started task started successfully.