SPC-OCP-10033: Could not connect to the Location Server on XXXXXX
Article ID: 47339
Updated On:
Products
Issue/Introduction
The following error is displayed when launching the SPECTRUM Control Panel:
SPC-OCP-10033: Could not connect to the Location Server on XXXXXX (SpectroSERVER hostname)
Environment
All Supported Releases
Cause
One possible root cause is because the CA Spectrum Process Daemon service is stopped.
Another possible root cause is because either the Location Server (LOCSERV) or Naming Service (NAMINGSERVICE) processes are stopped.
Log file locations:
Processd - $SPECROOT/lib/SDPM/processd_log and processd_log.bak
Location Server - $SPECROOT/LS/LOCSERV.OUT and LOCSERV.OUT.bak
Naming Service - $SPECROOT/bin/VBNS/NAMINGSERVICE.OUT and NAMINGSERVICE.OUT.bak
Another possible reason is the Spectrum Install Owner account is no longer a member of the "Spectrum Users" local group.
Resolution
Start the CA Spectrum process Daemon service.
Start Location Server or Naming Service in case they are stopped.
Add the Spectrum Install Owner account to the "Spectrum Users" local group.
Ensure the Spectrum Install Owner account is a member of the Local Administrators group.
Additional Information
Cannot start SpectroSERVER with ERROR TRACE at CsCorbaMgr.cc(1256): Exception: CORBA::TIMEOUT
https://knowledge.broadcom.com/external/article?articleId=271114
Spectrum: SPC-OCP-10033: Unable to launch SPECTRUM Control Panel
https://knowledge.broadcom.com/external/article?articleId=140399
You may need to use the following KB to start the Location Server and/or Naming Service.
Article 41428 - How can I start and stop processes that are running under processd in Spectrum?
https://knowledge.broadcom.com/external/article?articleId=41428
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