CA Identity Suite Virtual Appliance: cannot start the IM connector when web services are enabled
Article ID: 47116
Updated On:
Products
Issue/Introduction
On Virtual Appliance, when trying to configure web-services in the connector from IP to IM and (re)starting the connector, the connector fails to start with the following error message displayed:
Request Failed
Sorry, something went wrong
Error Testing connectivity and configuration
<html><head><title>Error</title></head><body>Unauthorized</body></html>
Portal ws failed to initialize
Reload connector failed
Reload connector failed
Also, the following messages appear in the Identity Portal server log:
ERROR [com.idmlogic.sigma.connector.ca.CaimAdapter] (default task-41) Reload connector failed : ErrorCode: 20056, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.backend.InitConnectorException: Portal ws failed to initialize
…
Caused by: ErrorCode: 0, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.backend.BackendException: Error Testing connectivity and configuration
BackendMessages:
<html><head><title>Error</title></head><body>Unauthorized</body></html>
Cause:
Due to the Wildfly 8.2 Application Server security mechanism, the application server attempts to authorize the request and denies it since the superAdmin credentials provided in the request are not valid as application server credentials.
Cause2:
If have existing IM and IP in cluster mode and need add more one IM to connect to existing Portal may have this issue too with new IM machine.
Environment
CA Identity Suite Virtual Appliance 14.x
CA Identity Suite Virtual Appliance 12.6 SP8 CR1
Resolution
2. Run the command
sudo /opt/CA/wildfly-idm/bin/add-user.sh
3. Add the SuperAdmin account (for 12.6.8 cr1) or imadmin account (for 14.0.1 GA) as an Application User with no groups to belong to and no Remoting connection for server to server EJB calls.
Additional Information
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