On Virtual Appliance, when trying to configure web-services in the connector from IP to IM and (re)starting the connector, the connector fails to start with the following error message displayed:
Request Failed
Sorry, something went wrong
Error Testing connectivity and configuration
<html><head><title>Error</title></head><body>Unauthorized</body></html>
Portal ws failed to initialize
Reload connector failed
Reload connector failed
Also, the following messages appear in the Identity Portal server log:
ERROR [com.idmlogic.sigma.connector.ca.CaimAdapter] (default task-41) Reload connector failed : ErrorCode: 20056, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.backend.InitConnectorException: Portal ws failed to initialize
…
Caused by: ErrorCode: 0, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.backend.BackendException: Error Testing connectivity and configuration
BackendMessages:
<html><head><title>Error</title></head><body>Unauthorized</body></html>
CA Identity Suite Virtual Appliance 14.x
CA Identity Suite Virtual Appliance 12.6 SP8 CR1