Error: "TMA-0115: Timesheet not found" when adjusting timesheet

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When clicking the Adjust button in Clarity to adjust a timesheet, the following error occurs:

TMA-0115: Timesheet not found. Most likely your session has been invalidated. Go back to the timesheet list. 

System error. Contact system administrator

Cause

This timesheet has an entry with zero hours posted. When a task/othertime is added , an entry is created in PRTIMEENTRY table with the posted actuals. The Post Timesheets job will process all posted actuals but if it encounters any time entry with zero hours posted, then that entry was removed from the PRTIMEENTRY table.

Resolution

1. Obtain the timesheetid from the timesheet URL.
2. Run the following query:
   
   select * from PRTIMEENTRY where PRTIMESHEETID = <timesheetid>
   
   
3. Confirm there is a 0 hour time entry.
   
   
   
   

Additional Information

SaaS/Ondemand customers can have internal document PPM-0027 applied.