What do I do if I am getting "reversed identity with proxy", but I can't do disable_proxies = yes, because it breaks my system?
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Article ID: 46980
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Updated On:
Products
CA Client Automation - IT Client Manager
CA Client Automation
Issue/Introduction
What do I do if I am getting "reversed identity with proxy", but I can't do disable_proxies = yes, because it breaks my system?
Environment
Client Automation - All Versions
Resolution
The agent has a NAT_address and a Regular IP address
The 'camstat -a' command executed on the Agent that CAM is able to bind IP_A
To resolve this follow the steps below:
- Create a cam.cfg or update the existing cam.cfg file as follows:
cam.cfg on Scalability Server :
*ROUTING
forward Agent_NAT_address = Agent_IP_Address(to)
- CAF STOP
- Recycle CAM by running a command on both servers: camclose & cam start -c -l
- Verify that the settings are still correct by opening the updated cam.cfg file.
- CAF START
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