Multi-write mode for EEM is not working. The EEM policies are not syncing between the EEM servers.

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Issue:

Multi-write mode for EEM is not working.   The EEM policies are not syncing between the EEM servers.

In the $DXHOME/logs/* files messages such as the following might appear:

Sep 23 08:03:19 host1 itechpoz: DSA_E2735 Multiwrite-DISP: Unable to synchronize with peer 'itechpoz-host2' 

and

Verify error 7: certificate signature failure

SSL Error

5:error:04077077:rsa routines:RSA_verify:wrong signature length:rsa_sign.c154:

5:error:oDoc5006:asn1 encoding routines:ASN1_item_verify:EVP lib:a_verify.c:186

5:error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed:s3_clnt.c:982:

 

Environment:

Embedded Entitlements Manager 12.51.x

 

Resolution: 

To resolve this go thru the procedures in the EEM implementation guide to reconfigure your EEM servers back into single EEM modes on both hosts.  Then re-established the EEM HA (multi-write mode).  

Follow the sections:

 Remove Secondary CA EEM Servers from Primary CA EEM Server and Reset Primary CA EEM Server

 Reset the Secondary CA EEM Servers

 Failover Configuration

Environment

Release: ATSAGE99000-11.3-Workload Automation AE-Remote Agent
Component: